We stand behind the quality of our plugins and want you to be completely satisfied. However, we understand they may not always be the perfect fit for every website or workflow.
If you’re experiencing issues or have any doubts about the plugin’s functionality, we encourage you to reach out to our support team first. Most issues can be quickly resolved, and we’re happy to help.
For refunds on annual renewal payments, a 15% administrative fee will be deducted to cover payment processing and handling. To avoid renewal charges, please cancel your subscription before the renewal date. We’ll send you a reminder email 2 weeks before renewal with cancellation instructions.
Unfortunately, we’re unable to process refund requests made more than 30 days after the original purchase or renewal.
Need Help?
If you have any questions or need assistance, just email us at support@woonectar.com. We’re here to help!